backlog

More than 27,000 student loan complaints are pending with the Federal Student Aid ombudsman office after a sharp drop in staff. The Department of Education says it is working to…

Key Points The Department of Education significantly increased its processing of Income-Driven Repayment (IDR) applications in May 2025, with nearly 286,000 applications processed. Public Service Loan Forgiveness (PSLF) buyback processing…